On the NoPhone.
The hallmark of great user experience is not a presence, but an absence—of anxiety. Anxiety is a mark of sub-optimal micro-interactions; with things, with people, with environments. How could I have done it better?
An enlightened mind faces a different anxiety, a mark of sub-optimal choice of micro-interactions; with things, with people, with environments. What could I have done instead?
Is it okay to use my information-device when I could be talking to a fellow complex sentient? Is it okay to talk to a fellow sentient when the occasion is blessed with great weather and that rare breeze, the fruits of a complex space-ball of mass-energy hurtling through space? Is it okay to be enjoying the sensuous fruits of said space ball when my complex information device, by my instruction, is trying to get my attention with something that could be urgent?
Our weapon against anxiety is irony. Irony defuses our self-expectations, shorts the circuits that process this complexity. Turns a complex sentient into a stereotype, a complex space-ball into a nostalgic image, a complex information device into mere moulded plastic. A NoPerson, a NoEarth, a NoPhone. A NoThing cannot feel envy, or engender jealousy.
But juxtaposed faces cannot be highlighted only on one side. As irony slaps the cheek of our sub-optimal choices, we unwittingly turn the other cheek, raising our unexamined envy for sacrifice.
Our weapon against irony is empathy. Where irony seeks to compress and summarise, empathy seeks to experience and individualise. Envy is arrested, stopped dead in its tracks by complexity, by the full magnitude of unanxious engagement with information-devices, with sentients, with space-balls.
Let us cling to our NoPhones, NoPersons, and NoEarths for those moments when the cross of empathy wears us thin. And when our souls, recharged from the great inexhaustible source of life, are filled again with the fire of vocation, let us leave our NoThings to bear our enlightened anxieties, the NoPerson interacting anxiously with the NoPhone to gather more information on the NoEarth, and be free. To engage fully in our interactions, and to let others be engaged fully in theirs.